LottoLuck
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Privacy Notice

Information We Collect

We collect personal information required to create and manage your account, including your name, email address, phone number, date of birth, payment transaction references, betting activity, and identity verification documents where required for Know Your Customer (KYC) compliance.

How We Use Your Information

Your information is used to:

  • Create and manage your account.
  • Process deposits, withdrawals, and other payment transactions.
  • Verify your identity and comply with applicable legal and regulatory requirements.
  • Detect and prevent fraud, money laundering, and other unauthorized activities.
  • Provide customer support and communicate important updates about your account, bets, promotions, and services.

Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, and enforce our Terms & Conditions. You may request access to your personal information or exercise your applicable privacy rights by contacting our Customer Support or through the Help Centre.